man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump troubles in Hendersonville during the winter time, when they’re required to keep you comfortable. While you know the team at Superior Comfort Systems will forever be there ASAP when you require us for a heat pump repair, there are some things you can do to ensure a repair is needed and save yourself some expenses if it’s not. We’ve collected this checklist of things to test before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to several calls only to find the thermostat or the heat pump itself is turned off.
    • Look at your thermostat to guarantee it’s on, fixed to the correct temperature and isn’t switched to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re hesitant about where it is) and test your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t turned on, return to your thermostat.
    • If it’s a programmable model, make sure it’s showing the accurate time. If it thinks it’s morning when it’s in fact night, it may not switch your heat on because it doesn’t know you’re home.
  3. Is an impasse causing your furnace to fail?
    • Check your air filters to confirm they’re not blocking things up.
    • Do you have any congested ducts, vents or cool air entries?
    • Are all supply registers exposed?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still lacking heat, call Superior Comfort Systems at 828-775-5176 or set up an appointment online and we’ll get your home back to the warm and cozy place it should be.