How to Choose an HVAC Contractor in Hendersonville02/19/2016 No important decision should be made without first doing your homework, that includes the decision of deciding on an HVAC contractor. You’ll want to secure a contractor that will listen to you and make sure they are meeting all your home comfort needs. HVAC installation isn’t a good candidate to be a DIY project. It’s important to find a contractor that is highly skilled in a number of areas. They will work out your home’s load calculation, pull permits to guarantee local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get subpar performance from your system. The team at Superior Comfort Systems have put together some questions to ask to guide you on your journey of finding your ideal HVAC contractor. Do they have references or referrals? When deciding to work with a company they should be able to provide you with a list of recent customers that can verify the quality of their work. From there you can call and ask them about their recent HVAC projects, if they are satisfied with the results and if they would choose the company again in the future. Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the know-how of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will enthusiastically provide you with referrals. Another option option is asking for the help of your friends on social media. These recommendations are received from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors. Are they NATE-certified? If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts. Are they properly licensed and insured? Almost all states require licensure for HVAC contractors. This helps protect consumers from companies that use less than qualified workers. A quick online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to prevent any issues. When to ask these questions? The ideal time to secure a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s functioning properly and get your regular maintenance scheduled to keep it running properly. A relationship built on trust and experience is important to us at Superior Comfort Systems in Hendersonville. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 828-775-5176 or set up an appointment with us using our online scheduler.